Digitise & secure
at-risk records fast.
We help government & private organisations recover control with rapid mobilisation, ISO-aligned digitisation & transparent costing.
Record Partners is trusted by government & business clients to turn fragile, at-risk archives into secure digital collections without loss, offshore access, or compromise.
12M+ images delivered in 2025
99.5% quality guarantee
Zero record loss
Australian-owned & operated
Trusted by
Our Advantage
Built for Safety. Designed for Speed.
72-hour mobilisation for at-risk or disaster-affected records
OPEX Falcon+ scanning operations capable of high-speed 600 DPI digitisation
Carton-level chain-of-custody and tracking
IS18:2018-aligned security, privacy & access controls
95% minimum QA threshold with weighted error scoring
No hidden retrieval or exit fees
What we do
We provide secure outsourced document digitisation (scanning) services to clients all over Australia from our Brisbane headquarters.
Leveraging the same record scanning technology used by the NHS, Record Partners offers hospitals, specialists and other managers of critical records with a secure, future-proof solution for their paper records that doesn’t force operations to give up paper completely.
Whether it’s providing scanning services, or the insights and technology you need to make your operation run smoothly, Record Partners is your partner in taking your critical records digital.
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We index, pack and transport your records to our dedicated facilities in Brisbane, where they are checked-in and assigned storage.
Per the agreed schedule, our team of trained technicians works around the clock to clear your backlog, back scanning your records.
On-demand records can be requested by your staff via a secure online request form and the records will be processed in line with agreed SLAs, giving your team certainty around service delivery.
Records are retained on-site for 90 days and then destroyed.
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Record Partners specialises in handling mould-affected records. In fact, our operational processes assume that any files entering the facility have mould. We have implemented strict environmental safety protocols that exceed safety requirements for handling mould and Record Partners is insured for health coverage of staff.
Record Partners has partnered with experienced mould experts to ensure packing, transportation, storage, and scanning are conducted in a mould-safe manner, and that all steps are taken to dramatically reduce the likelihood of mould in our facility.
Your patient records are bagged and stored in a treated facility and staff wear PPE to ensure safe digitisation of your records.
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For additional peace of mind, Record Partners can maintain a secure digital archive of your scanned records.
Our storage gives you redundancy should your systems face any environmental or cyber events.
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Record Partners provides experience-based advice to organisations that work with and manage critical records. Calling on an established panel of experts and specialists, we can evaluate and report on everything from physical record storage practices to digitisation plans and even scanning technology, procedures, and quality assurance programs.
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As partners with OPEX™, we supply and install the most advanced and efficient scanning technology in the world. Trusted by the NHS and many of the world’s largest document scanning operations, OPEX™ scanners, in particular the OPEX Falcon™ scanner, are built for heavy commercial use.
Discuss your project
To discuss how Record Partners may be able to help you address your record management scenario, please complete this short form.