Medical worker sitting at desk

Safely & securely digitising critical records for easy access

Record Partners collaborates with public and private organisations to reduce risk, enhance staff and customer experiences, and reduce ongoing storage costs through scalable record digitisation services & technologies.

The Big Question
To digitise or not?

After years of storing your operation’s vital information in paper files, are you now wondering if it makes more sense to get them off your shelves and digitise them?

You’re not alone.

Organisational leaders, professionals, and medical specialists all around Australia ask themselves this question every day for good reason: scanning important business records offers many benefits and savings to risk-averse and efficiency-focused operations.

More and more are choosing to digitise their records (including patient files) instead of maintaining an onsite archive or a storage shed.

Benefits of digitising paper records

  • Reduce the risk of damaging or losing all your paper files and increase the chances of them being saved and safe by making a digital copy. Many professionals are legally required to ensure their records are appropriately preserved for over 7 years after last attendance and in some cases up to 25 years.

  • If you’re investing in off-site storage, over the course of some 10 years you may spend nearly $100,000 in storage (for an 18m2 unit). Digitising records can be cheaper and allows you to spend money in the short term, reducing your longterm costs while also making it easier to maintain your storage obligations and access your files.

  • A digitised archive allows fast recall of records from a digital repository (stored on your premises or securely in the cloud in line with current legislation). No more digging files out of full compactus, playing Tetris with boxes in storage rooms or visiting storage facilities to find the file you need.

  • Many operations have converted offices and spare meeting/appointment rooms into a makeshift storage room complete with shelves. Our team can help pack and move your archives to our facility, meaning your storage rooms can be repurposed.

  • Depending on where your files are kept, finding a file to update or share can be an involved process. Especially if the files are in off-site storage. Scanning records with Record Partners means your files are only ever a click away.

  • If you are selling (or considering selling) your business, it can be appealing for potential buyers to know that you have no ongoing physical records to maintain and that a full digital repository has been prepared.

Lady at Scanner

What we do

We provide secure outsourced document digitisation (scanning) services to clients all over Australia from our Brisbane headquarters.

Leveraging the same record scanning technology used by the NHS, Record Partners offers hospitals, specialists and other managers of critical records with a secure, future-proof solution for their paper records that doesn’t force operations to give up paper completely.

Whether it’s providing scanning services, or the insights and technology you need to make your operation run smoothly, Record Partners is your partner in taking your critical records digital.

  • We index, pack and transport your records to our dedicated facilities in Brisbane, where they are checked-in and assigned storage.

    Per the agreed schedule, our team of trained technicians works around the clock to clear your backlog, back scanning your records.

    On-demand records can be requested by your staff via a secure online request form and the records will be processed in line with agreed SLAs, giving your team certainty around service delivery.

    Records are retained on-site for 90 days and then destroyed.

  • Record Partners specialises in handling mould-affected records. In fact, our operational processes assume that any files entering the facility have mould. We have implemented strict environmental safety protocols that exceed safety requirements for handling mould and Record Partners is insured for health coverage of staff.

    Record Partners has partnered with experienced mould experts to ensure packing, transportation, storage, and scanning are conducted in a mould-safe manner, and that all steps are taken to dramatically reduce the likelihood of mould in our facility.

    Your patient records are bagged and stored in a treated facility and staff wear PPE to ensure safe digitisation of your records.

  • For additional peace of mind, Record Partners can maintain a secure digital archive of your scanned records.

    Our storage gives you redundancy should your systems face any environmental or cyber events.

  • Record Partners provides experience-based advice to organisations that work with and manage critical records. Calling on an established panel of experts and specialists, we can evaluate and report on everything from physical record storage practices to digitisation plans and even scanning technology, procedures, and quality assurance programs.

  • As partners with OPEX™, we supply and install the most advanced and efficient scanning technology in the world. Trusted by the NHS and many of the world’s largest document scanning operations, OPEX™ scanners, in particular the OPEX Falcon™ scanner, are built for heavy commercial use.

“We would recommend Record Partners for any time, security, cost, & quality sensitive clients in government or private sectors.”

Brad Melchers
Manager – Digital Health Systems, NSW Health HNELHD

Discuss your project

To discuss how Record Partners may be able to assist you in addressing your physical patient record problem, please complete this short form.